Helén R. Løddesøl is responsible for processing all personal data collected via the website www.reikimester.com or through subscriptions to our newsletters. When you create a user account in our app, separate terms of use apply. Reikimester.com determines the necessity for processing personal data, but using our services is voluntary. In this privacy policy, you can find more information about the areas for which we are responsible.

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When do we process your personal data?

We mainly process your information in the following cases:

• You have contacted us with an inquiry

• You have registered for an event or requested information

• You subscribe to our newsletter

• You have applied for a job with us

• You have visited our website www.reikimester.com or downloaded our app

 

We may also receive information about you from others in the following cases:

• A job applicant has listed you as a reference

 

Reikimester.com manages all of our systems internally, but in some cases, we may also use external consultants/providers. All providers are required to operate from Norway. In cases where data is transferred from our servers, it will be done in compliance with the General Data Protection Regulation (GDPR).

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Website traffic and cookies

Cookies are small text files placed on your device when you visit a website. Some cookies are necessary for the proper functioning of various services on the site. In the future, Reikimester.com may use cookies to analyze website usage.

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Website statistics

Reikimester uses logs from our web server to generate statistics about visits to our websites. This information helps us improve the content on our site. The information collected includes the pages you visited, whether you used our contact form, the date and time of your visit, and technical information about your device. Our web server deletes visitors' IP addresses immediately, ensuring that we cannot identify you based on the remaining information. Therefore, the statistics are anonymous and cannot be linked to you as an individual.

Reikimester.com has determined that we have a legitimate interest in processing this anonymous statistical data in accordance with Article 6(1)(f) of the GDPR. We believe these statistics are essential for improving and developing the information on our website.

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Contact form and feedback

On the website www.reikimester.no, you will find a function where you can send us a message via a contact form and provide feedback if you have any questions or would like to give feedback.

Once the question is answered and the feedback is reviewed, it is manually deleted if the inquiry comes from someone without a customer relationship. If the inquiry concerns a customer relationship where the dialogue should be maintained longer, the dialogue is transferred to our contact register in Wix.

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Reikimester.com has concluded that we have a legitimate reason to process such dialogue through chat and feedback under the Personal Data Act article 6 no. 1 letter f. We believe that such statistics are necessary to safeguard a legitimate interest, which is to improve and further develop the information on our websites.

 

Newsletter subscription

On our website, www.reikimester.no, you can send us a message using the contact form and provide feedback if you have any questions or suggestions.

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Once the inquiry has been answered and the feedback reviewed, the information is manually deleted if it is from someone without a customer relationship. If the inquiry relates to an ongoing customer relationship that requires further dialogue, the conversation is transferred to our contact register in Wix.

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Reikimester.com has determined that we have a legitimate interest in processing this dialogue through chat and feedback in accordance with Article 6(1)(f) of the GDPR. This is necessary to improve and further develop the information on our website.

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Job applicants
If you apply for a job with us, Reikimester.com must process your personal data to evaluate your application. The recruitment process involves processing the information you voluntarily submit, such as your CV, diplomas, and references. In addition to interviews, we may request to contact the references you provide.

Reikimester.com has determined that we have a valid legal basis to process your application materials, conduct interviews, and contact references in accordance with Article 6(1)(b) of the GDPR (necessary for processing related to a potential employment contract).

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Privacy policy for children
Our services are not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If we discover that a child under 16 has provided us with personal data, we will promptly delete this information from our servers and systems. If you are a parent or guardian and you become aware that your child has provided us with personal information, please contact us so we can take the necessary steps.

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Security

We value the trust you place in us when sharing your personal information. At Reikimester.com, we strive to use secure technology and maintain internal processes and controls that prioritize your data security.

 

Your rights

Access to your personal data
You can request a copy of all the information we process about you at any time.

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Correction of your personal data
You may request that we correct any inaccurate or misleading information about you.

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Deletion of your personal data
In certain situations, you may request that we delete or anonymize your personal information.

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Restriction of processing
In some cases, you may also request that we restrict the processing of your data.

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Objection to processing
You have the right to object to our processing of your personal data.

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Complaints
We encourage you to contact us if you believe we are not complying with the GDPR.

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You can exercise your rights by contacting us via our contact form on the website or by emailing:

Email: helen@reikimester.com

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You are entitled to a response without undue delay and no later than within one month. You can also file a complaint with the Norwegian Data Protection Authority (Datatilsynet).

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Version

Reikimester.com will continue to refine our principles and practices regarding the processing, storage, and deletion of personal data. Any updates to this privacy policy will be reflected in the information above.

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This information is current as of 06.03.2024.